Hi Jhan, welcome in community
First step - follow here for repair the gaming services in windows
https://support.xbox.com/en-US/help/games-apps/troubleshooting/gaming-services-repair-tool
Please, see the dedicated section to download the tool manually
Then, did you tried to update or repair the game files? Follow these steps:
- Open the Xbox app.
- In My Library, select the game title.
- Select the More options (…) button, and then select Manage > Files > Check for updates.
- If updating doesn’t resolve your issue, select Verify and repair to repair your game. Then try to launch it again.
So, what error do you see in game? Can you share more details about it?
Let me know
Elvis