Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
My apologies and you may try it as well on a different device as an alternative and you can also go through https://go.microsoft.com/fwlink/?linkid=2214157. If you will still encounter an issue, you can reach out to the support team at https://support.microsoft.com/en-us/contactus/ and then click on Microsoft 365 and then click Get Home Support and then type in Account issue and click the blue button that says Sign in to contact Support and login and proceed from there to get your account checked accordingly.