Follow-up on Missing 1000 Microsoft Rewards Points – Request for Review

Question

Dear Microsoft Rewards Support Team,

Thank you for your response regarding my service request (7100450820).

However, I would like to clarify that my concern has not been fully addressed. My issue is specifically related to the non-credit of the 1000 bonus points that were supposed to be awarded upon successful completion of the streak/puzzle requirement.

I confirm that I have consistently maintained the required streak and completed all associated activities as per the offer conditions. Despite this, the expected bonus points were not credited to my account.

Your previous response mentions the availability of the Daily Check-in feature on desktop browsers. I would like to clarify that my activity was performed in compliance with the available platform and requirements, and therefore this explanation does not directly address the missing reward.

I kindly request the following:

A detailed verification of my account activity and streak completion from your backend logs

Confirmation on whether I met all eligibility criteria for the 1000 bonus points

If confirmed, manual credit of the missing 1000 points to my account

If there are specific conditions that I may have inadvertently not met, I request that you clearly outline them with reference to my account activity.

I value the Microsoft Rewards program and have been an active participant, and I trust this issue can be resolved promptly.

Looking forward to your detailed response.

Sincerely,
Girish.K

Answer 1

The request requires direct access to Microsoft Rewards account data, which can only be handled by the Rewards support team.

To move this forward, submit or update a ticket with Microsoft Rewards Support so the dedicated team can review backend logs, confirm eligibility, and manually adjust points if appropriate:

1. Go to the Rewards Support page: https://rewards.bing.com/support
2. Reference the existing service request number (7100450820).
3. Clearly state:
   • That the 1000 bonus points for a completed streak/puzzle were not credited.
   • That all required activities were completed according to the offer.
   • That the previous reply about Daily Check-in on desktop does not address the missing bonus.
4. Request explicitly:
   • Verification of streak completion and eligibility from backend logs.
   • Either manual credit of the 1000 points or a clear explanation of which condition was not met.

If the issue involves any suspicion of account policy violations (for example, VPN use, multiple accounts, or automated searches), ensure that all activity complies with the Microsoft Rewards account policies, as violations can affect the ability to earn or redeem points.

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References:

• Learn about Microsoft Rewards
• Getting the most out of Microsoft Rewards
• FAQs for Microsoft Rewards in SwiftKey
• I dont know why im suspended from microsoft rewards - Microsoft Q&A
• Points for Bing search - Microsoft Q&A