Windows 11 end of service

Question

I show a Windows 11 update but get message my Windows has reached end of service what do I need to do?

Answer 1

When Windows 11 shows an update but also says the current version has reached end of service, the device needs to move to a newer supported Windows 11 version so it can keep receiving security updates.

Do the following:

1. Open Start > Settings > Windows Update.
2. Select Check for updates.
3. Install all offered updates, especially any feature update to a newer Windows 11 version (for example, 23H2, 24H2, or later). This moves the device off the version that has reached end of servicing.

If no newer feature update appears:

1. Confirm the device meets the minimum system requirements.
2. Run the Windows Update troubleshooter and then check for updates again.
3. If it still does not offer a newer version, use one of the manual update options described in similar guidance:
   • Use the Windows 11 Installation Assistant.
   • Or download the latest Windows 11 ISO from the Microsoft Software Download page and perform an in-place upgrade, keeping files and apps.

If updates still do not appear or continue to fail, contact Microsoft Support or a qualified technician for help updating, or consider moving to a newer Windows 11 PC if the current device cannot support newer versions.

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References:

• Windows 11, version 21H2 end of servicing (Home & Pro)
• Windows 11, version 22H2 (Home & Pro) reaching end of updates
• Windows 11, version 21H2 (Enterprise & Education) reaching end of updates
• Windows 11, version 23H2 reaching end of updates (Home, Pro)
• End of servicing statement
• Windows 10 notification: "You're not receiving security updates"
• win end of life update - Microsoft Q&A