Hi, good day!
Have you tried the AI suggested solutions?
Please let me know if you have tried the methods below.
- Shutdown your computer
Unplug the power cable from the computer for 30 minutes, then plug it in again and turn on.
- Please try to run SFC and DISM to check for any system errors and corrupted files.
- Please try to Turn off Fast Startup
Press Start then search Control panel
Under View by > select Small icons
Select Power Options
On the left side, click "Choose what power buttons do"
Click "Change settings that are currently unavailable"
Under Shutdown settings > Turn off fast startup
Power off the system then pull the power cable from the computer, wait for 15 minutes.
Power back on
I look forward to your update and am happy to continue working with you until the issue is resolved. If you find the answer helpful, please click "Accept Answer" and consider upvoting it. Otherwise, please keep me posted by clicking "Add comments" below instead of selecting Yes or No.