The behavior described usually means either:
- Edge is heavily customized (theme, extensions) so it looks like Chrome, or
- Edge is damaged and needs repair/reinstall.
Use these steps to get Edge back to a normal Microsoft Edge experience and restore Microsoft account sign-in.
- Restart the device
A running process can interfere with Edge. Restart Windows, then try opening Edge again.
- Check for malware and fake browser changes
Run a full malware scan using Windows Security (see the "Run a scan manually" section in Stay protected with Windows Security). Malicious software or sites can change how the browser looks and behaves.
- Make sure Edge is actually Edge and not Chrome
When the browser is open, look at:
- The app name on the taskbar and title bar (should say Microsoft Edge).
- The menu icon: Edge uses the three dots (…) menu labeled Settings and more in the top-right.
If the app is actually Google Chrome, install or open Microsoft Edge from the Start menu instead.
- Clear browsing data and reset look/behavior
If Edge opens:
- Select Settings and more (…) > History > Open history page.
- Select Delete browsing data.
- Set Time range to All time.
- Select at least Browsing history and Cached images and files, then Clear now.
If the problem continues, repeat Delete browsing data with All time and select all boxes to clear all browsing data.
- Disable or remove extensions that make Edge look like Chrome
Some extensions can change the new tab page, search, or theme so Edge looks like Chrome and can interfere with Microsoft account sign-in. Open Settings and more (…) > Extensions (or Manage extensions) and turn off or remove any extensions that:
- Change the new tab page
- Change the search engine
- Imitate Chrome’s UI
After disabling them, close and reopen Edge and try signing in again.
- Update Microsoft Edge
- Select Settings and more (…) > Settings > About Microsoft Edge.
- If an update is available, apply it and restart Edge.
- Repair Microsoft Edge
If Edge still behaves incorrectly or will not let a Microsoft account sign in, repair the installation:
- Close Microsoft Edge for all users on the device.
- Go to Start > Settings > Apps > Installed apps.
- Find Microsoft Edge, select it, then choose Modify.
- If Modify is not available, Edge may be managed by an organization; contact the system administrator.
- When prompted Do you want to allow this app to make changes to your device?, select Yes.
- Ensure the device is connected to the internet and select Repair.
The repair keeps browser data and settings but fixes damaged components that can cause wrong UI or sign-in issues.
- If Edge will not start or is still wrong after repair
Use another working browser to download and reinstall Edge on top of the existing installation, as suggested in the Q&A context. This can correct a broken Edge install that a Windows repair did not fix.
If, after these steps, the browser still looks exactly like Chrome and cannot use a Microsoft account, verify again that the shortcut being opened is Microsoft Edge and not Chrome pinned with a Microsoft icon.
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