Unable to schedule PL300 exam

Question

Hi, I am unable to schedule PL300 exam through Microsoft Learn. It's throwing the below error when I am submitting the details in Transfer to Pearson Vue page in Microsoft Learn. Not letting me move to the next step.

Contacted Pearson Vue support on the same, they asked me to reach out to Microsoft. Please look in to this.

Answer 1

Are you seeing ERROR_VUE_WIDE_BLOCK in the URL when you try and schedule the exam?

ERROR_VUE_WIDE_BLOCK is typically because your account has been blocked by Pearson Vue which normally happens because of multiple failed payments. You need to contact Pearson Vue support using the link on https://aka.ms/CertificationSupport to get the block lifted.

Answer 2

This is a public forum not support.

There are problems with your account, so try Pearson Vue support:

https://learn.microsoft.com/en-us/credentials/support/help

For Exam appointment and scheduling issues

For issues with exam appointments or scheduling, contact our Exam Delivery Partners:

• Pearson VUE Support
• Certiport Support