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Any suggestions? I've put in all the correct settings but it isn'
t working. Will send but not receive?
@matt winslade
As Francisco Montilla noted, New Outlook for Windows has problems with some email hosting services.
Who is hosting your email? Knowing that we might be able to find a report from someone else who has had the same problem and fixed it, or that the service just won't work with New Outlook for Windows.
Hey,
Are you trying to connect this account using IMAP or POP? The new Outlook app is pretty picky and has historically struggled with POP accounts compared to the classic version.
Since sending works but receiving fails, it almost always points to a mismatch in your incoming server port or encryption method. Do you get a specific error code when it tries to sync the inbox? Also let me know if you can see new emails arriving fine when you check through your provider's actual web portal.
