Issues with Worskspace

Question

Hi! .... I had a workspace that worked before but, now every time I try to access it the entire app closes. Is there a way to fix it?

any advice would help. Thanks!

Answer 1

Hi!

Welcome to Microsoft Q&A forum.

Could you provide some additional details about what you mean by "Workspace". Are you referring to "workspace" in the MS Edge browser? When did you last use it successfully, and do you notice any error messages whenever it crashes?

Answer 2

For an Edge Workspace that previously worked but now causes Microsoft Edge to close when accessed, the documented remediation steps are:

1. Update Microsoft Edge
   • Edge Workspaces can stop working if the Edge Workspaces software has been updated and the browser is out of date.
   • Install the latest Microsoft Edge update, then restart the browser and try opening the workspace again.
2. Sign out and sign back in to Edge
   • If an "Unable to load workspaces"–type error appears before the crash, or the workspace fails to load:
     • Go to edge://settings/profiles.
     • Select Sign out.
     • Close Edge completely.
     • Reopen Edge and select Sign in to sync data.
     • After sign-in completes and sync finishes, try opening the workspace again.
3. Check for transient connectivity issues
   • If a "Reconnecting to Workspace service" message appears before the crash, it can be due to temporary connectivity issues between Edge and the Workspaces service.
   • Ensure the device has stable internet connectivity, wait a short time, then try again.
4. Send feedback to the Edge team
   • If the app still closes when opening that workspace after updating Edge and re-signing in:
     • Open the Workspaces menu.
     • Use the Like or Dislike buttons next to "Are you satisfied with Workspaces?" to submit feedback, including that opening a specific workspace closes the app.

If the crash persists even after these steps, capturing the behavior (for example, after a fresh sign-out/sign-in and update) and providing it via feedback is the supported path in the provided guidance.

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References:

• Microsoft Edge Workspaces