My laptop cleared all my data when i turned it on. i got it back to normal when i restarted but it gave me thus error.

Question

My laptop cleared all my data when i turned it on. i got it back to normal when i restarted but it gave me thus error.

Lo9765 0

Today i turned on my computer ( windows 11 ) and it cleared all my data. No onedrive, nothing on my desktop. I restarted a couple times and i got it back to normal but i got this error. And now, it keeps freezing up randomly. Why did this happen? Is this anything i should worry about. Is something in my system corrpted? Do i have a virus? Will this happen again?

Screenshot (3278)

Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

3 answers

Your answer

Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

Answer 1

Sumit D - IA 164.5K Independent Advisor

Hi,

Some corrections have been made to the file system as I see. May I know if there is any improvement?

0 comments

Answer 2

Sumit D - IA 164.5K Independent Advisor

Hi,
Windows might have logged into a temporary profile. All the symptoms point that your hard drive might be failing. Backup your data immediately, please.

Please download and run HDTune Trial or HD Tune Free.

http://www.hdtune.com/

Select the Disk where OS is installed.

Make screenshots of the following

the health.

the error scan.

the benchmark.

Post back the screenshots.

Also post the results of CHKDSK command:

How to do a Disk check of System drive in Windows 10 and interpret the logs

https://www.yourwindowsguide.com/2018/04/how-to-do-a-disk-check-of-system-drive-in-windows-10-and-interpret-the-logs.html

Disclaimer:

There are links to non-Microsoft websites which would provide accurate and safe information. Watch out for ads on the websites which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do more harm than good sometimes."

Lo9765 0 Reputation points

2026-04-06T17:49:15.8133333+00:00
for some reason, hdtune cant find the hard drive that has my os. so i used sk hynix drive manager to check. i check my drives in disks and volume in storage and they all said healthy. Chkdsk result: Log Name: Application

Source: Microsoft-Windows-Wininit

Date: 4/6/2026 12:43:36 PM

Event ID: 1001

Task Category: None

Level: Information

Keywords: Classic

User: N/A

Computer: LAPTOP-A7JS5FKU

Description:

Checking file system on C:

The type of the file system is NTFS.

Volume label is Windows.

A disk check has been scheduled.

Windows will now check the disk.

Stage 1: Examining basic file system structure ...

Cleaning up instance tags for file 0xdd6a2.

1870848 file records processed.

File verification completed.

Phase duration (File record verification): 17.60 seconds.

54970 large file records processed.

Phase duration (Orphan file record recovery): 13.41 milliseconds.

0 bad file records processed.

Phase duration (Bad file record checking): 0.69 milliseconds.

Stage 2: Examining file name linkage ...

6062 reparse records processed.

2510874 index entries processed.

Index verification completed.

Phase duration (Index verification): 53.15 seconds.

0 unindexed files scanned.

Phase duration (Orphan reconnection): 20.08 seconds.

0 unindexed files recovered to lost and found.

Phase duration (Orphan recovery to lost and found): 2.88 seconds.

6062 reparse records processed.

Phase duration (Reparse point and Object ID verification): 17.27 milliseconds.

Stage 3: Examining security descriptors ...

Cleaning up 14835 unused index entries from index $SII of file 0x9.

Cleaning up 14835 unused index entries from index $SDH of file 0x9.

Cleaning up 14835 unused security descriptors.

CHKDSK is compacting the security descriptor stream

Security descriptor verification completed.

Phase duration (Security descriptor verification): 381.04 milliseconds.

320014 data files processed.

Phase duration (Data attribute verification): 0.83 milliseconds.

CHKDSK is verifying Usn Journal...

Usn Journal verification completed.

Correcting errors in the Volume Bitmap.

Windows has made corrections to the file system.

No further action is required.

498824191 KB total disk space.

321321500 KB in 829446 files.

585200 KB in 320017 indexes. 0 KB in bad sectors.

1970959 KB in use by the system.

65536 KB occupied by the log file.

174946532 KB available on disk.

4096 bytes in each allocation unit.

124706047 total allocation units on disk.

43736633 allocation units available on disk.

Total duration: 1.56 minutes (94197 ms).

Internal Info:

00 8c 1c 00 24 88 11 00 da 20 1e 00 00 00 00 00 ....$.... ......

f4 03 00 00 ba 13 00 00 00 00 00 00 00 00 00 00 ................

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" /> <EventID Qualifiers="16384">1001</EventID> <Version>0</Version> <Level>4</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2026-04-06T17:43:36.8811159Z" /> <EventRecordID>222792</EventRecordID> <Correlation /> <Execution ProcessID="1060" ThreadID="0" /> <Channel>Application</Channel> <Computer>LAPTOP-A7JS5FKU</Computer> <Security />

</System>

<EventData>

<Data>

Checking file system on C:

The type of the file system is NTFS.

Volume label is Windows.

A disk check has been scheduled.

Windows will now check the disk.

Stage 1: Examining basic file system structure ...

Cleaning up instance tags for file 0xdd6a2.

1870848 file records processed.

File verification completed.

Phase duration (File record verification): 17.60 seconds.

54970 large file records processed.

Phase duration (Orphan file record recovery): 13.41 milliseconds.

0 bad file records processed.

Phase duration (Bad file record checking): 0.69 milliseconds.

Stage 2: Examining file name linkage ...

6062 reparse records processed.

2510874 index entries processed.

Index verification completed.

Phase duration (Index verification): 53.15 seconds.

0 unindexed files scanned.

Phase duration (Orphan reconnection): 20.08 seconds.

0 unindexed files recovered to lost and found.

Phase duration (Orphan recovery to lost and found): 2.88 seconds.

6062 reparse records processed.

Phase duration (Reparse point and Object ID verification): 17.27 milliseconds.

Stage 3: Examining security descriptors ...

Cleaning up 14835 unused index entries from index $SII of file 0x9.

Cleaning up 14835 unused index entries from index $SDH of file 0x9.

Cleaning up 14835 unused security descriptors.

CHKDSK is compacting the security descriptor stream

Security descriptor verification completed.

Phase duration (Security descriptor verification): 381.04 milliseconds.

320014 data files processed.

Phase duration (Data attribute verification): 0.83 milliseconds.

CHKDSK is verifying Usn Journal...

Usn Journal verification completed.

Correcting errors in the Volume Bitmap.

Windows has made corrections to the file system.

No further action is required.

498824191 KB total disk space.

321321500 KB in 829446 files.

585200 KB in 320017 indexes. 0 KB in bad sectors.

1970959 KB in use by the system.

65536 KB occupied by the log file.

174946532 KB available on disk.

4096 bytes in each allocation unit.

124706047 total allocation units on disk.

43736633 allocation units available on disk.

Total duration: 1.56 minutes (94197 ms).

Internal Info:

00 8c 1c 00 24 88 11 00 da 20 1e 00 00 00 00 00 ....$.... ......

f4 03 00 00 ba 13 00 00 00 00 00 00 00 00 00 00 ................

</Data>

</EventData>

</Event>

Answer 3

The behavior described (temporary loss of desktop data and OneDrive, then an explorer.exe – File system error (-1073479340) message) indicates a problem accessing the system drive or user profile, not necessarily a virus. It can be caused by:

File system or disk errors
A storage device that is starting to fail
Corruption in the user profile or Windows system files

Because this involves the file system and storage, it should be taken seriously even if everything came back after a restart.

Recommended actions:

Back up important data immediately
Before doing anything else, copy important files to an external drive or a cloud service (such as OneDrive). Recovery operations can lead to data loss if the drive is unstable.
Check for critical storage warnings in Windows 11
1. Select Start > Settings > System > Storage.
2. Go to Advanced storage settings > Disks & volumes.
3. Select Properties for the system disk and review any critical warnings or health attributes (such as Spare capacity is low, Reliability is degraded, or Drive is set to read-only).
4. If any critical warning is shown, back up data (if not already done) and contact support or a repair technician, as the drive may be failing.
Prepare information in case the error returns If blue screens, restarts, or additional file system errors appear, collect:
- Windows version and edition
- Device model and hardware specs
- Exact error messages (including any stop codes)
- Any steps taken just before the issue
- Output from running chkdsk on the affected drive This information is useful if contacting support.
Use Windows recovery options if the system becomes unstable If Windows stops starting correctly or the desktop/profile issue becomes frequent:
- Try System Restore first if a restore point exists.
- If that fails and Windows will not start reliably, use a recovery drive or installation media to reinstall Windows, after backing up data.

Whether this will happen again depends on the underlying cause. If the storage device is degraded or has critical warnings, the problem is likely to recur and can eventually lead to data loss, so backing up and checking disk health are the most important steps.

References:

Share via

My laptop cleared all my data when i turned it on. i got it back to normal when i restarted but it gave me thus error.

3 answers

Your answer