How do I get it to accept my address

Question

My address is a new address given to our property by 911. When I put it in it says it can not verify

Answer 1

If the address is being entered as part of a Microsoft account profile or a Microsoft service that validates addresses, the address must pass Microsoft’s address validation checks. For newly assigned 911 addresses, validation can fail until the underlying address databases are updated.

To proceed when the system “cannot verify” the address, use these steps based on the documented address validation behavior:

1. When updating a customer/profile address through a Microsoft service that uses address validation (such as Partner Center or similar back-end systems), the address is sent to an address validation API.
2. The API expects at least these fields:
   • Address line 1
   • City
   • State
   • Postal code
   • Country (two-character ISO alpha-2 code)
3. If the response status is not Verified or VerifiedShippable, review any suggested address returned by the service and choose the closest valid option. For a brand-new 911 address that is not yet in the provider’s database, this may mean:
   • Using the suggested nearby/legacy address temporarily, or
   • Re-entering the address with minor formatting changes (for example, using standard abbreviations for street types or directionals) and trying again.
4. The address validation API is intended only for prevalidation. The caller (the Microsoft service or portal) is responsible for deciding whether to accept an address that is not fully verified. If the UI allows it, select the “use this address anyway” or equivalent option after reviewing the suggestions.
5. If the system completely blocks saving the address unless it is verified, wait until the new 911 address is recognized by the upstream address provider (this can take time after a new address is assigned) and then try again.

If the address is being used in a custom app (for example, a Power Apps canvas app with an Address Input control), ensure the app is using the control’s resolved properties (such as FreeformAddress, StreetName, StreetNumber, PostalCode, CountryCode) rather than raw user text, so that the app stores a normalized, validated address returned by the underlying map/geo service.

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References:

• Validate an address
• Create an app with address input and map controls

Answer 2

Thank you for helping me