Hi, good day!
- When was the last time it worked properly?
- Have you made any changes to your computer recently?
- What is your Windows operating system and version? Press Windows key+R to open Run then type: winver Press Enter Please take a screenshot of the resulting window and post it in your next response. Note: Don't include any personal information or sensitive data as Microsoft Q&A is a public forum.
Please let me know if you have tried the methods below.
Please try to run SFC and DISM to check for any system errors and corrupted files.
Repair all Windows apps via PowerShell
Windows key+X then select Windows PowerShell (Admin)
Copy and paste the command below one at a time then press Enter. Please ignore the red errors and let the process complete.
Get-AppxPackage Microsoft.Windows.ShellExperienceHost | foreach {Add-AppxPackage -register "$($_.InstallLocation)\appxmanifest.xml" -DisableDevelopmentMode}
Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
Restart your computer
If this does not work, please try the additional solutions in the support article linked below if it helps.
I look forward to your update and am happy to continue working with you until the issue is resolved. If you find the answer helpful, please click "Accept Answer" and consider upvoting it. Otherwise, please keep me posted by clicking "Add comments" below instead of selecting Yes or No.