Ondrive restore is stuck at 14%

Question

My OneDrive restore is stuck at 14% after multiple restore attempts. Files are moving into the recycle bin automatically and my folders haven’t returned.

Answer 1

Hello Sanne Sigh

I can see that you are stuck at 14% restoring your OneDrive

During a OneDrive restore, files or folders created after the selected restore point can be moved to the OneDrive Recycle Bin, so seeing items appear there can be expected behavior.

Since you have already attempted to restore multiple time, I suggest the next action you should take is to contact Microsoft Support:

1. Open a website link - Contact - Microsoft Support 
2. In the box below "We're here to help", type Microsoft 365, click "Get Help", and then click "Contact Support" below. 
3. In this section, you will need to sign in to your Microsoft account. 
4. Select "Microsoft 365 and Office" under Products & Services, select "Technical Support" as the category, and click to confirm 
5. You can select " Chat with a support agent in your web browser " to access the chat window. 

Please note that this is a user-to-user support forum. Moderators and contributors, including external Microsoft employees, are not allowed to directly interfere with Microsoft product features or access back-end systems. Our role is limited solely to providing technical guidance on reported incidents, requests, or ideas.  

I hope you can get this issue solve, have a nice day.