Spotify Free Trial Microsoft Rewards not workng

Question

So I finished all the tasks and everything to get 3 months of spotify premium and all it said when i clicked the redeem button was "Error page not found" please help I want my spotify premium

Answer 1

Hi, I'm Bernard. I'm happy to help!

Kindly try to use a different device, such as a phone or PC, to redeem. In addition, try using another internet connection. However, if the issue persists, I recommend contacting Microsoft Rewards support, as they specialize in this issue. You may reach them from the link below:

Microsoft Rewards Support: https://rewards.bing.com/support

Answer 2

The error when clicking Redeem is not something that can be fixed from the device side; it is a Microsoft Rewards offer/redemption issue.

Based on the documented behavior for Microsoft Rewards redemptions, check the following common causes and then contact Rewards support if it still fails:

1. Confirm the offer and region

• Offers vary by country/region and can go out of stock or be removed. If the Spotify trial reward was removed or is not available in the account’s region anymore, the redeem link can fail with an error.
• Rewards must be redeemed in the same region as the Microsoft account. Using a VPN or appearing to be in a different market can cause redemption problems. Make sure no VPN/proxy is active and the account region matches the actual location.

2. Check that the account is allowed to redeem

• If there are any restrictions on the Rewards account (for example, policy violations or attempting to earn/redeem from outside the current market), redemptions can fail or orders be cancelled.
• If the account appears restricted or redemptions keep failing, only the Rewards support team can review and fix it.

3. Verify phone/SMS requirements if prompted

• When redeeming some rewards, SMS verification may be required. A mobile or landline number is required; VoIP numbers are not permitted.
• If SMS verification fails repeatedly or the wrong code is entered too many times, redemption can be blocked temporarily.

4. Get the reward code from Order History (if points were deducted)

• If points were deducted and the reward shows as ordered, the actual Spotify code or link may already be in the Rewards order history even if the first page showed an error.
• Go to the Rewards Order History, find the Spotify reward, and select Order Details to view the redemption code or link. Use Resend if a confirmation email is needed.

5. If the reward is not in Order History or the link is invalid

• If there is no Spotify order entry, or the Order Details link itself is invalid, this is a back-end Rewards issue.
• In that case, contact Microsoft Rewards Customer Support so they can check the account, the specific order, and the offer status, and either provide a working code or restore the points.

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References:

• Learn about Microsoft Rewards
• How to redeem Microsoft Rewards points