Sign-in failed Error code: interaction_required

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Sign-in failed Error code: interaction_required

Abdallah 20

Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: a52ea602-2225-4979-9a3b-e46919cc0900 Correlation ID: 019d6b81-0b8b-73cb-8f92-e921f1bc0636 Timestamp: 2026-04-08 05:11:52Z

I was redeeming Azure for Students using my GitHub student pack. After I did all the steps, while I was being redirected to Azure Portal, I got this error.

Rukmini 35,485 Reputation points Microsoft External Staff Moderator

2026-04-08T05:29:16.46+00:00

Hello Abdallah

Please share the details via private message so we can help you better.
Abdallah 20 Reputation points

2026-04-08T05:30:55.1933333+00:00

AADSTS50177: User account 'my email' from identity provider 'live.com' does not exist in tenant 'Microsoft' and cannot access the application 'c44b4083-3bb0-49c1-b47d-974e53cbdf3c'(Azure Portal) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

NOTICE: I'm signing in using GitHub, which already got accepted to azure, idk what to do now

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Rukmini 35,485 Reputation points Microsoft External Staff Moderator

2026-04-08T05:29:16.46+00:00

Hello Abdallah

Please share the details via private message so we can help you better.
Abdallah 20 Reputation points

2026-04-08T05:30:55.1933333+00:00

AADSTS50177: User account 'my email' from identity provider 'live.com' does not exist in tenant 'Microsoft' and cannot access the application 'c44b4083-3bb0-49c1-b47d-974e53cbdf3c'(Azure Portal) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

NOTICE: I'm signing in using GitHub, which already got accepted to azure, idk what to do now

Answer 1

Rukmini 35,485 Microsoft External Staff Moderator

Hello Abdallah

As discussed over private messages, you can login to Azure with the Email and please login with

 https://portal.azure.com/TenantID

If the resolution was helpful, kindly take a moment to click on and click on Yes for was this answer helpful. And, if you have any further query do let us know.

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Sign-in failed Error code: interaction_required

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