Hi Lillian Stanley,
I understand how inconvenient this is, especially if Windows Live Mail had been working normally before last Thursday.
To narrow this down, could you let me know a bit more about what happens when you try to use it?
- Which version of Windows are you using right now?
- When you say “Windows Live Mail”, do you mean the Windows Live Mail desktop app, or do you mean an Outlook.com / Hotmail / Live email account that you were using inside that app?
Please note that Windows Live Mail is from an earlier generation of Microsoft mail applications. Since that product is no longer in active support, some connections with modern mail services may not work as expected. If you prefer, you can keep using webmail for now and consider Outlook for Windows or Outlook.com as a supported alternative.
Thank you so much for your understanding.
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