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Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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Hi,
Microsoft hires third-party companies for support. Unfortunately, to speak to Microsoft employee it is needed to know his/her phone number or e-mail and there is not any other way.
Several years ago Microsoft closed incoming support phone numbers for home users. Only chat is available to start conversation. Later it may be possible to ask for callback. See https://support.microsoft.com/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2