I just created a new Azure free account, completed all verification including credit card, but getting error AADSTS5000225 - tenant blocked due to inactivity when trying to sign in to portal.azure.com

Question

Faced Error:
Sign-in failed

Error code: interaction_required

Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 4f9bb6fd-9d83-4182-847f-805798840000 Correlation ID: 019d6e76-d7a2-7fae-b163-ae83fb060545 Timestamp: 2026-04-08 18:59:35Z

Answer 1

Hello Krishna Patel,

This issue will be resolved by signing in using the tenant-specific Azure portal URL and the tenant ID I have provided over the private messages tab:

https://portal.azure.com/<tenant-ID>

Once you accessed the portal through the tenant-scoped URL, the tenant became active again and you will be able to manage resources without further issues.

And the tenant will be restored successfully.

If this answers your query, do click and Yes for was this answer helpful, which may help members with similar questions. If you have any other questions, let me know in the “comments” and I would be happy to help you.