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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 2%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
My Microsoft Rewards account is not following the programme rules. It is showing that I cannot use streak protection until January 1st 2027, which is not consistent with the published terms stating streak protection resets annually on January 1st. This appears to be a system error.
Please correct the date or restore my streak protection so my account follows the rules I agreed to when joining the programme.
Thank you.
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Answer accepted by question author
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 15%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOI%3C/text%3E%3C/svg%3E)
Sorry to hear you're having trouble.
I'm afraid though that no one here would be able to help with this issue. Please be sure to fill out the form located here https://rewards.bing.com/support to get help directly from the Rewards Support Team.
It's grayed out, I'm unable to fill out the form