Exchange Message trace

Question

Do I need Exchange Online plan 2 to make a trace ?

Just want to know the condition to do this

Answer 1

Hi Djeumala Leutner

Thank you for posting your question to the Microsoft Q&A forum.

You do not need Exchange Online Plan 2 to run a message trace.

Message trace is available for Exchange Online, including Exchange Online Plan 1 and Microsoft 365 plans that include Exchange Online (such as Microsoft 365 E3 or E5). The key requirement is having the appropriate permissions, not a specific Exchange Online license.

To perform a message trace, your account must be assigned one of the following roles in the Exchange admin center:

• Exchange Administrator
• Global Administrator
• Organization Management role group

Reference: https://learn.microsoft.com/en-us/exchange/monitoring/trace-an-email-message/message-trace-modern-eac#message-trace-page

I hope this helps.

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".  

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.