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To reschedule the AZ-900 exam, use the Microsoft Learn profile and the exam provider site; rescheduling cannot be done from here.
Follow these steps:
- Sign in to the Learn profile
- Go to the Learn profile sign-in page (same account used to schedule the exam).
- Open the avatar menu (top right) and select Profile.
- Open Certifications
- In the left/profile menu, select Credentials.
- Then select Certifications (beside Applied Skills).
- Locate the exam appointment
- Scroll down to find the AZ-900 exam appointment that matches the date/time already scheduled.
- Under that appointment, select Reschedule.
- Complete reschedule on the exam provider site
- After selecting Reschedule, the page redirects to the exam delivery provider (Pearson VUE in most cases).
- On the Pearson VUE site, choose the new date, time, and delivery method (test center or online, if available), then confirm the changes.
Important policy details:
- Reschedule at least 24 hours before the scheduled exam time. If rescheduling is attempted later than that, the exam fee or voucher may be forfeited.
- If a company-purchased voucher was used and the reschedule/cancel is not done in time, the voucher can be forfeited.
If any issue occurs (no reschedule link, errors, or the appointment is not visible), contact Credentials Support or Pearson VUE support using the links provided in the referenced documentation.
References:
