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I passed AZ 305 exam, and I cannot see the certificate. I want to know the reason.

Andy Wang 0 Reputation points
2026-04-12T08:25:17.8433333+00:00

I passed AZ 305 exam on 2026 April 9th. but I still cannot the certificates after 3 days. I want to check the reason.

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  1. Julian Sharp 24,936 Reputation points
    2026-04-12T09:11:12.01+00:00

    Exams are not certifications. The AZ-305 exam is only part of the requirements for the Azure Solution Architect Expert certification. You must also hold an active Azure Administrator Associate certification.

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  2. Q&A Assist
    2026-04-12T08:25:30.27+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    For exam AZ-305, the certification and certificate are tied to the Microsoft Certified: Azure Solutions Architect Expert certification, which requires both:

    1. Passing the required exam (AZ-305), and
    2. Meeting the prerequisite certification requirement (1 prerequisite certification is listed for this expert certification).

    If only the AZ-305 exam has been passed but the prerequisite certification has not been earned or is not active, the Azure Solutions Architect Expert certification (and its certificate) will not be issued yet.

    Additionally:

    • Exam results normally appear in the Learn profile within 24 hours, but the certificate for a certification that requires multiple components is only issued after all requirements are met.
    • If the exam result itself is missing from the Learn profile, it may be associated with a different Microsoft account than expected. In that case, it is necessary to verify the correct login account and, if needed, contact Microsoft Credentials Support.

    Recommended checks and actions:

    1. Verify exam result availability
      • Sign in to Microsoft Learn with the same personal Microsoft account used to schedule AZ-305.
      • Go to Profile → Credentials → Certifications and confirm that AZ-305 appears under Past exams and that the result is recorded. For details on accessing score reports, see the steps under “How to access your score report.”
    2. Confirm certification requirements
      • Review the Azure Solutions Architect Expert certification page and confirm that the prerequisite certification has been earned and is active.
      • Note that the certificate for the expert certification is only issued after all requirements (including prerequisites) are satisfied.
    3. Check for missing credentials conditions
      • Ensure sign-in is with the correct Learn profile; if there are multiple accounts (personal vs. work/school), try each one.
      • If the certification is still not visible after confirming the above, follow the “Contact Support” guidance for missing credentials and open a case with Microsoft Credentials Support.
    4. Access the certificate once issued
      • After the expert certification is awarded, go to the Certification Dashboard and use View Certificates to download or print the certificate.

    If all requirements are met, the exam appears correctly in the Learn profile, and the certificate is still not visible after these checks, the next step is to contact Microsoft Credentials Support using the process described in the missing-certifications and certification-process-overview articles.

    References:

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