Laptop displays desktop first before loading login screen

Question

This has been happening for the last little bit and I'm unsure of what started it or what will fix it.

Basically, when lifting my laptop lid after putting my surface 5 to sleep, instead of the computer immediately showing me the login screen or the lock-screen screensaver, it initially displays the contents of my desktop and opened apps for about 5-10 seconds before flashing back to the login screen like nothing happened. I've only seen a few references to this happening to other people, and no one really got a straight answer on how to fix it.

It doesn't matter if I press the power button, close the lid or choose the "Sleep" setting from the Start button, the laptop seemingly doesn't fully go into it's sleep cycle or something, because why else is it displaying my personal information and desktop before showing the login screen and letting me put in my password?

If I restart my computer, it stops it for the first one or two Sleep closes, but then it starts again. And before you say it, yes all my drivers seem to be up to date, and the battery power section is set to sleep when the lid is closed or power button is pressed.

It's a huge privacy and safety risk and I would really like some help.

Answer 1

I look forward to your feedback!

Answer 2

Hi!

Does this problem occur after an event or the installation of an update/program? Or did it start happening suddenly?

Does the problem occur both when the laptop is plugged in and when running on battery power?

Something is preventing the computer from suspending and locking. It could be a third-party app or driver. Check if the problem occurs in a Clean Boot or Safe Mode.

Clean Boot

1. Press CTRL + R > Type ''msconfig'' (without quotes) > Click on the ''Services'' tab.
2. Check the ''Hide all Microsoft services'' option > Click on ''Disable All'' > ''OK''.
3. Press CTRL + SHIFT + ESC to open the Task Manager > Click on the "Startup" tab > Disable all programs (Right-click on the program > Disable).
4. Restart the computer > See if the problem reappears.
5. If the problem is resolved, it means that a third-party program or service is causing the problem.

NOTE: This procedure is not a solution, just a test. It disables all third-party services and programs. If the problem is solved later, enable the programs and services that will start with Windows again.

• Remember, some programs and services may not work properly.

Safe Mode

1. Press the CTRL + R shortcut > Type ''msconfig'' (without quotes) > Click on the ''System Boot'' tab > Check the ''Safe Boot'' option > Click ''OK''.
2. Restart the computer.

To exit Safe Mode, access msconfig again (Step 01) > In “General”, check the “Normal Startup” option > Apply > Restart the PC.