Showing an error Pc device needs to be repaired

Question

Hi, full error code is 0xc0000098, file : window/system32/winload.efi, required file is missing or contains errors, i tried approx 10 times by powering off and on to go on that start up menu by which i can access that cmd prompt window but nothing happens only this sceen will show and by pressing F8 sceen turns to black and then back on this error screen, so help me to fix this issue as soon as possible..

Answer 1

Hello, thank you for reaching out to Microsoft Q&A.

See the video at the following link for guidance on how to create a USB bootable installation media:

https://www.microsoft.com/en-us/windowsinsider/cleaninstall

Make sure you repair the boot configuration files as suggested by the AI assistant.

bootrec /scanos

bootrec /rebuildbcd

bootrec /fixmbr

bootrec /fixboot

Note - Performing a clean install will delete all of your files, apps, and settings, so instead of selecting Install now, choose the Repair your computer option to troubleshoot and fix the issue without erasing your data.

Answer 2

Error 0xc0000098 with winload.efi indicates a damaged or missing Boot Configuration Data (BCD). Because normal attempts to reach the Windows Recovery Environment (WinRE) by power-cycling are failing, use recovery media to repair the boot files and rebuild the BCD.

Follow these steps on the affected PC:

1. Boot from Windows installation or recovery media
   1. Insert a Windows installation USB/DVD.
   2. Power on the PC and immediately use the BIOS/UEFI boot menu key (often F2, F10, F12, ESC, or DEL) to choose the USB/DVD as the boot device.
   3. When prompted, press any key to boot from the media.
   4. On the first setup screen, select language, time, and keyboard, then select Next.
   5. Select Repair your computer (do not select Install now).
2. Enter Command Prompt in WinRE
   1. In the recovery menu, select Troubleshoot.
   2. Select Advanced options.
   3. Select Command Prompt.
3. Rebuild the BCD and repair boot records In Command Prompt, run these commands one by one, pressing Enter after each:

      bootrec /scanos
      bootrec /rebuildbcd
      bootrec /fixmbr
      bootrec /fixboot
   

   These commands scan for Windows installations, rebuild the BCD store, and repair the MBR and boot sector.
4. Restart and test
   1. Close Command Prompt.
   2. Select Continue or restart the PC and remove the USB/DVD so it boots from the internal drive.
   3. If Windows starts, sign in and immediately install all Windows Updates and OEM firmware/driver updates to reduce the chance of future boot issues.

If the error persists after rebuilding the BCD, repeat booting to Command Prompt and use bootrec /rebuildbcd again as described, or use the vendor’s recovery options if available.

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References:

• Surface turns on but is stuck on the Recovery screen
• "Bootmgr is missing Press Ctrl+Alt+Del to restart" error when you start Windows
• Advanced troubleshooting for Stop error 7B or Inaccessible_Boot_Device

Answer 3

On fixboot command access is denied

Answer 4

How i can make my usb bootable?