Gameinput shutting down pc

Question

pls microsoft, pls i have been having this problem for a month now. Whenever I am playing a game, my pc just shuts down on me. Then, when I check the reliability monitor, it keeps saying " GameInput reconfigured successfully. I have tried everything on YouTube to solve this, but all of them are old stuff and do not work pls i need help. I can't play Apex without game input reconfiguring, leading to my pc shutting down mid-game

Answer 1

Hi, thank you for replying. No worries, as long as you have a Microsoft Account, OneDrive has free 5GB of cloud storage. You may use that to upload and share the logs so that I can point out the main issue you have. You may follow the steps from the link below:

https://support.microsoft.com/en-us/office/share-onedrive-files-and-folders-9fcc2f7d-de0c-4cec-93b0-a82024800c07

Answer 2

Hi, I'm Bernard. I'm happy to help!

Can you please check the System logs on the PC so I can further examine the root cause of the issue?

 

To share the System logs, please follow the steps in the link below:

 

Press the Windows key + X, then select "Event Viewer"

Click the drop-down of "Windows logs"

Right-click System > click Filter Current logs > Check: Critical, Warning, and Error > Hit OK

On the right pane, click "Save Filtered Log File As..."

Save the System logs file to your desktop and share it by following the steps from the link:

https://support.microsoft.com/en-us/office/share-onedrive-files-and-folders-9fcc2f7d-de0c-4cec-93b0-a82024800c07

 

Note: You can also use your preferred cloud storage to upload and share the logs.

Additional note: This is a public forum. I may respond shortly, but I apologize in advance for any delays. I am simply a fellow user trying to provide helpful insights and information.

Answer 3

GameInput “reconfigured successfully” entries in Reliability Monitor are symptoms, not the root cause. The shutdowns during games are most likely due to a stop code (Blue/Black Screen) or a hardware/driver issue that forces Windows to restart.

Use these steps to narrow it down on Windows 11:

1. Check for stop codes (BSODs)
   When the PC shuts down, confirm whether it is actually crashing with a stop error:
   • After a restart, open Settings > System > About > Advanced system settings > Startup and Recovery and make sure “Automatically restart” is enabled and that a memory dump is being written.
   • Next time it happens, note if a blue or black screen appears briefly and, if possible, the stop code (for example, MEMORY_MANAGEMENT, PAGE_FAULT_IN_NONPAGED_AREA).
     These codes indicate whether the issue is with memory, drivers, or other hardware.
2. Check Reliability Monitor and Event Viewer for the real error
   • In the Reliability Monitor, scroll to the time of the shutdown and look for Critical events (Windows failures, hardware errors) in addition to the GameInput message.
   • Open Event Viewer and check Windows Logs > System around the same time for events like “Kernel-Power” or driver failures. These entries point to the actual cause.
3. Update or remove gaming/monitoring utilities and drivers
   Some gaming utilities and hardware monitoring tools can cause instability or conflicts that lead to BSODs or restarts, especially when they use low‑level drivers. If any of the following (or similar) tools are installed, temporarily uninstall or disable them and test:
   • GPU/CPU tuning or overclocking tools (for example, vendor “control center” or “performance” apps)
   • Hardware monitoring tools such as MSI Afterburner, HWiNFO, Open Hardware Monitor, etc.
     If the system stabilizes without them, leave them uninstalled or look for updated versions.
4. Check for Windows stop‑error guidance
   Unexpected restarts during gaming are treated as stop code errors (BSODs) in Windows 11. These can be caused by:
   • Faulty or unstable device drivers (GPU, chipset, audio, input devices)
   • Hardware issues (RAM, GPU, power)
   • Conflicting software or low‑level drivers
     Use the stop code from step 1 to guide further troubleshooting (for example, updating specific drivers or testing memory).
5. If the issue started after a recent update
   If the shutdowns began after a particular Windows or driver update, use Settings > Windows Update > Update history to identify what changed around that time. Rolling back a recently updated driver (especially GPU or chipset) and testing can help confirm whether the update is involved.

If, after removing tuning/monitoring utilities and updating drivers, the PC still shuts down with a stop code while gaming, collect the stop code and error details from Reliability Monitor/Event Viewer and provide them to support for deeper analysis.

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References:

• Troubleshooting Windows unexpected restarts and stop code errors
• Microsoft Defender Antivirus alert - VulnerableDriver:WinNT/Winring0
• Please check my minidumps, BSOD and shutdowns - Microsoft Q&A
• System will not start after failed Asus update - Microsoft Q&A