Certificate of Residence

Question

Dear Microsoft Team,

Good morning.

I would like to request for Microsoft Regional Sales Pte Ltd's Certificate of Residence and if possible to fill DGT form for Indonesian tax. While searching for this topics, i found in another thread that DGT can be messages privately in case someone needed it. So if possible can i get it messages to me?

Thank you for your kind support. Looking forward to hearing back from you.

Best Regards,

Answer 1

Hello @Arief Mardiansyah,

Thank you for reaching out and for your request.

To make sure I provide the correct document, could you please confirm which year’s Certificate of Residence you require? At the moment, I have the Certificate of Residence for 2026 available.

If you are requesting the 2026 certificate, I can share it with you directly via Private Message. Since the document contains personal and confidential details, sharing it privately will help ensure your information remains secure.

I’ve already sent you a Private Message. Please click “View messages” to review it at your convenience.

Once I receive your confirmation regarding the year, I’ll be happy to assist further if needed.

Best regards,

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Answer 2

The Certificate of Residence for Microsoft Regional Sales Pte Ltd and any Indonesia-specific DGT tax forms are not publicly available and must be requested directly from Microsoft through a formal support or ticket process.

To obtain these documents, submit an official request to Microsoft support for billing/tax documentation. A Microsoft billing or tax engineer can then review the request and provide the appropriate certificate and forms through a secure/private channel.

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References:

• Tax information for Microsoft 365 for business products and services
• Understand taxes and credits
• Tax Certificate - Microsoft Q&A
• Who do I contact in regards to requesting an invoice - Microsoft Q&A

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