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Windows Security Update

Tammy Sundberg 0 Reputation points
2026-04-20T17:20:49.72+00:00

Having issues downloading 2026-04 Security Update (KB5083769) (26200.8246) Error code: (0x80073712)codes

Windows for home | Windows 11 | Windows update
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  1. John Jefferson Doyon 69,200 Reputation points Independent Advisor
    2026-04-20T17:54:38.7666667+00:00

    Hi, I'm John! I will help you with this.

    To help narrow down the issue:

    1. May I know what other troubleshooting steps have you already taken? This will help me avoid recommending them again.
    2. Have you already checked whether you have any third-party antivirus software running?

    If you haven't tried anything yet please start by:

    First, make sure there's no third-party antivirus software active that might be interfering with the update process:

    • Open the Windows Security app.
    • Click the "Settings" (gear icon) in the lower left.
    • Under Security Providers, click "Manage Providers".
    • Verify if Microsoft Defender Antivirus is the active antivirus and Windows Firewall is the firewall.
    • If not, please uninstall the third-party antivirus, restart your PC, and check again at Settings > Windows Update.

    If issue persists, run again the Windows Update Troubleshooter from Get Help app:

    • Open Settings > System > Troubleshoot > Other troubleshooters.
    • Find Windows Update and click Run. This will open the Get Help app.
    • Select "I can't download, install, or uninstall an update" and click "Yes".
    • This will automatically identify and address any errors and restart the update process. This step is purely automatic.
    • Please continue to follow the prompt if the issue persists.

    If the issue persists, please provide more details by answering my questions.

    Click "Add comment" below to let me know.

    Regards,

    John J.D.

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  2. Q&A Assist
    2026-04-20T17:20:58.1966667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    Error code 0x80073712 indicates that required system files for the update are missing or corrupted, which prevents the KB5083769 security update from installing.

    Follow these steps in order:

    1. Run System File Checker (SFC)
      1. Open Command Prompt as Administrator.
      2. Run: 
              sfc /scannow
      3. Wait for the scan to complete, then restart the PC.
      4. Try installing the update again from Settings > Windows Update.
    2. Run the Windows Update troubleshooter
      1. Select Start > Settings > Update & Security.
      2. From the left menu, select Troubleshoot.
      3. Click Additional troubleshooters.
      4. Under Get up and running, select Windows Update and click Run the troubleshooter.
      5. Apply any fixes it suggests and restart the PC.
    3. Reset Windows Update components (if it still fails)
      1. Press Win + R, type services.msc, and press Enter.
      2. Find Windows Update, right‑click it, and select Stop.
      3. Go to C:\Windows\SoftwareDistribution.
      4. Delete all files and folders inside SoftwareDistribution.
      5. In Services, right‑click Windows Update again and select Start.
      6. Restart the PC and try the update again.
    4. If repeated attempts still fail For persistent 0x80073712 errors where SFC and the troubleshooter do not resolve the issue, an in‑place repair/reinstallation of the current Windows version can repair component store corruption and allow updates to install. See the guidance in the referenced article on fixing issues by reinstalling the current version of Windows.

    References:

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