Hi, good day!
What is the current version of your Media Player app on your new Windows 11 desktop PC?
Press Start then search Media Player
Right click it then select App settings
Please check the version and provide it in your next reply.
To update it to the latest version, open Microsoft Store app, search for "Media Player," and click update or install.
I look forward to your update and am happy to continue working with you until the issue is resolved. If you find the answer helpful, please click "Accept Answer" and consider upvoting it. Otherwise, please keep me posted by clicking "Add comment" below instead of selecting Yes or No.