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Question

Could someone please help with this issue? I am still unable to make the payment and book the slot for the GH-300 examination. This has been a very bad experience.

PFB.

Answer 1

ERROR_VUE_WIDE_BLOCK is typically because your account has been blocked by Pearson Vue which normally happens because of multiple failed payments. You need to contact Pearson Vue support using the link on https://aka.ms/CertificationSupport to get the block lifted.

Answer 2

The error shown in the screenshot includes the code ERROR_VUE_WIDE_BLOCK. This typically means the Pearson VUE account used for exam payments and scheduling has been blocked, usually because of multiple failed payment attempts.

To resolve this and be able to pay and book the GH-300 exam slot again, contact Pearson VUE support through the Microsoft Certification support channel and ask them to remove the ERROR_VUE_WIDE_BLOCK on the account. Use the Pearson VUE/contact link provided on the Microsoft Certification support page at:

• https://aka.ms/CertificationSupport

After Pearson VUE removes the block, return to the exam registration page and try scheduling and paying again.

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References:

• Exam schedule error - Microsoft Q&A