Form Recognizer studio custom form project page stucks at "Loading documents..."

Question

I was following this guide until step 4: "Review and submit your settings to create the project". The next screen is stuck forever at "Loading documents..." and a spinner. I tried to go back to custom form projects page and click on the project many times but it always stuck at "Loading documents...". I think something is broken.

Answer 1

Hello,

Thanks for reaching out to us. I have seen similar issue as below screenshot, it kept forever.

The error for me is the CORS setting of my storage account is not correct. I add a new rule for my storage account .

Configure cross-domain resource sharing (CORS) on the Azure Storage blob Enable CORS on your storage account. Select your storage account in the Azure portal and then choose the CORS tab on the left pane. On the bottom line, fill in the following values. Select Save at the top.

Allowed origins =
Allowed methods = [select all]
Allowed headers =
Exposed headers = *
Max age = 200 (here I am using 1800, but 200 should be enough)

Then everything works fine for me. Besides that, please make sure your storage account is under Standard performance and your container is Public access level to Container (anonymous read access for containers and blobs).

Hope this will help. Please let us know if any further queries.

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