Non-Microsoft gift cards are out of stock for only me

Question

I want to know why non-Microsoft gift cards are out of stock for nearly a month. Why this problem is only for me.

Answer 1

Hey there! Nice to meet you!

In addition to what the AI mentioned, there is no set timeframe for replenishing out‑of‑stock codes, and it may take months or years. Some users are also complaining about the same issue.

In the meantime, I recommend saving your rewards points and checking the Rewards Store from time to time.

You can also provide your feedback regarding your issue on https://rewards.bing.com/

Click "Provide Feedback" at the bottom left corner of the page > then submit your feedback.

Thank you for your understanding! Please let me know if you need anything else.

Best regards,

Darhyl

Answer 2

Non-Microsoft gift cards are available but not able to redeem them. When will you restock it. already it is one month.

Answer 3

How come all non-Microsoft gift cards are out of stock for a month.

Answer 4

Non-Microsoft gift cards in Microsoft Rewards can be temporarily unavailable and this is not necessarily specific to a single account.

From the documented behavior:

1. Some gift cards are not always available through Microsoft Rewards and can go out of stock. When this happens, they simply will not appear or will show as unavailable; the guidance is to check back later because availability changes over time.
2. Rewards orders can also be cancelled or blocked based on how and where points are being redeemed. Common reasons include:
   • Redeeming points in a different region than the one used when signing up.
   • Attempting to redeem rewards in multiple regions.
   • Using a VPN when redeeming points.
   • Using a VoIP phone number instead of a mobile or landline for authentication.
   • The specific reward being out of stock or unavailable.

If non-Microsoft gift cards have been out of stock for about a month in the account, the most likely supported explanations are:

• The specific non-Microsoft gift cards are genuinely out of stock in that region’s Rewards catalog.
• The account’s region, VPN usage, or phone number type is causing redemptions to be blocked or orders cancelled, which can make it appear that rewards are not available.

To proceed:

1. Confirm that the Microsoft Rewards region matches the region originally used at sign-up and that points are being redeemed in that same region.
2. Ensure that no VPN is in use when accessing the Rewards site.
3. Use a mobile or landline number (not VoIP) for SMS verification when redeeming.
4. Regularly check the Redeem page for updated availability, as non-Microsoft gift cards may return when restocked.

If all of the above are correct and non-Microsoft gift cards remain unavailable only in this account, contact Microsoft Rewards Customer Support via the Rewards site so they can review the specific account and region configuration.

---

References:

• How to redeem Microsoft Rewards points
• Learn about Microsoft Rewards
• Track my Microsoft Rewards orders

AI-generated content may be incorrect. Read our transparency notes for more information.