where do I find a Request for Account Reinstatement form

Question

Where do I find a Request for Account Reinstatement form?

Answer 1

Hey there! Nice to meet you!

In addition to what the AI mentioned, here is the direct link to the account reinstatement form:

https://www.microsoft.com/concern/AccountReinstatement?SilentAuth=1&wa=wsignin1.0

You may receive the results via email within 48 - 72 hours.

If you haven't received a response to the reinstatement request you have submitted after 72 hours, please check your email inbox, junk, and spam folders in case you receive it there.

Thank you for your understanding! Please let me know if you need anything else.

Best regards,

Darhyl

Answer 2

The Request for Account Reinstatement form is accessed from the lock/unblock flow of the Microsoft account sign-in page.

When signing in to the locked Outlook.com/Microsoft account:

1. Go to the normal Microsoft sign-in page and enter the account.
2. If the account is locked, the page will not show Next and instead will display a message that the account has been locked.
3. In that message, select the link that begins with aka.ms/. That link opens the account reinstatement form.
4. Fill out and submit that form so a Microsoft Online Safety support agent can review the request and contact via email.

Do not submit multiple reinstatement requests, as that can slow down the response.

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References:

• Microsoft account has been locked
• Get help with your Microsoft account
• Why can't I log in to my Outlook account? - Microsoft Q&A