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Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
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Greetings!
This is Tin, when was the last time that you have accessed your account? What is the exact error message that you're getting?
Have you tried to reset your password already?
Go to https://account.live.com/ResetPassword.aspx Enter your email address and proceed to the verification. Once you were able to verify it, you will be able to reset your password.
Please let me know how it goes. I'll also wait for the error message that you're getting.
Thanks,
Tin