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Hello my account got stolen but i cannot access my account at all even not through the authenticatorr app. I really need support please the troubleshooting pages work only if you still have access to your account. I've also opened another account with the same email and phone number i used in my previous account since they were not used anymore and i didnt have any other means of opening an account to create a support ticket, hope that doesnt mess things up. Thank you in advance
Managing personal Outlook.com account settings, security, and privacy
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Hey there! Nice to meet you!
I'm sorry you are experiencing this.
Since the security info has been replaced by the hacker, I'm afraid there is no other working method to recover the Microsoft account, and Microsoft Support cannot help either.
Thank you for your understanding.
Best regards,
Darhyl
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