Hi @Scott Craig ,
If you are using an SMTP server or forwarder that uses e-mail accounts that are different from the domain user account, the report delivery will fail when the SMTP server tries to deliver the report to that user.
To workaround this issue, you could modify configuration settings that allow users to enter a name in the To: field:
- Open RSReportServer.config with a text editor.
- Set <SendEmailToUserAlias> to False.
- Set <DefaultHostName> to the Domain Name System (DNS) name or IP address of the SMTP server or forwarder.
- Save the file.
For more information,Please refer to: E-Mail Settings - Reporting Services Native mode (Configuration Manager).
If the problem persists, please try to share your configuration information.
Best Regards,
Joy
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