How do I Verify my location?

Question

i was trying to redeem my robux on mincrosoft reward. I allowed my location permission pls helppppppppppppppppppppppppppp meeeeeeeeeeeeeeeeeeee

Answer 1

Hi,

I understand how frustrating it is when the Verify location button is greyed out, especially when you’re trying to redeem your reward.

Based on your screenshot, this usually happens when the system is unable to properly detect or confirm your location, even if permissions are already enabled.

Also, please note that for Microsoft Rewards, points used to redeem rewards must be earned from the same location/region. If your points were accumulated while connected to a different region, the system may prevent verification.

If you are on the same region:

1. Make sure Location services are turned ON in your device settings and allowed for your browser
2. Try using a different browser like Microsoft Edge or Chrome
3. Open an InPrivate/Incognito window and sign in again
4. Turn off any VPN or proxy, as these can interfere with location verification
5. Try switching to a different internet connection (Wi-Fi or mobile data).

After doing these, refresh the page and check if the button becomes clickable.

If the issue persists, it may be a temporary sync or regional check delay, and trying again after some time usually helps.

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I’ll be here for your update and ready to help until this is resolved. If you find the answer helpful, please feel free to rate the thread. Otherwise, leave a comment below if there's anything else I can help you with.

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Answer 2

To verify location for redeeming a Microsoft Rewards Roblox Digital Card, ensure that both the browser and Microsoft Edge/Microsoft services are allowed to use precise location, then accept the prompt on the Rewards page.

Follow these steps in Microsoft Edge (similar in Chrome):

1. Open Microsoft Edge.
2. Go to Settings > Privacy, search, and services.
3. Select Site permissions > All permissions > Location.
4. Turn Ask before accessing (recommended) On so sites can request location.
5. Under the list of sites, make sure Bing/Microsoft Rewards is set to Allow (or remove it so it will ask again).
   • Alternatively, while on the Rewards page, select the Lock/Info icon in the address bar, choose Permissions for this site, and set Location to Allow.
6. Refresh the Microsoft Rewards page and, when the “Verify your location” popup appears, choose Allow.

If using another browser:

• When the site asks for location at the top of the page, click Allow.
• If it was previously blocked, click the lock icon in the address bar → Site settings → set Location to Allow, then reload the page and try again.

If location still fails, check that Windows location services and any privacy tools (like anti‑tracking apps) are not blocking location for Edge/your browser.

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References:

• How Bing uses your location
• Location and privacy in Microsoft Edge
• Sharing your location on Microsoft Edge
• Location sharing and your privacy