Hi i have started migrating a mailboxes from on-prem to o365, where i have successful in completing the migration for pilot users and when i started migrating a 3 users today and i see the below error after it synced about 95% for 2 mailboxes and 1 mailbox at 20%. i am not sure where this problem is coming from and how to fix it.
i checked the licenses and they are assigned. exchange guid matches, no previous mailbox exists before the migration.
Error during a remote move migration: "The subscription for the migration user email@example.com couldn't be loaded. The following error was encountered: A subscription wasn't found for this user.."
any help or advise is appreciated.