When will the original Comments features be reverted on MS Planner?

Question

The new change is inacceptable. Using chats instead of on-item comments is ridiculous and clumsy and we never asked for that. We decided to use planner based on the features given and it's slim set of functionality.

This change must be reverted. It can be a setting to use extended UI features or Channel comments (and if you did UX testing you would know nobody wants that). You cannot expect us to now manually migrate infinite amounts of tracked items to something different only because you8 made a significantly wrong ARC decision.

And side note: having everything a s a team (project) is also unusable, in case you never saw an actual company person working.

Answer 1

Hi @Julia, 

I hope you are doing well. 

Thank you for taking the time to share your experience with the recent changes to Microsoft Planner. Your feedback is completely valid, and it is clear that this update has significantly disrupted the way your team collaborates on tasks. Adjustments to tools that are deeply embedded in daily workflows can feel especially impactful when they are introduced without an opt in option, and that concern is heard. 

To provide some context, as part of a major Planner update that began rolling out in February 2026, the legacy on task comments in basic plans were replaced with a new Task chat feature that uses a Teams style messaging experience directly within the task card. As a result, previous task comments are no longer displayed on the task card itself. Instead, a link is provided that opens the plan's group mailbox in Outlook, where historical comments can still be reviewed. In addition, the notification behavior has also changed, as alerts are now only sent to users who are specifically @mentioned rather than being broadcast to everyone who previously commented on a task. It is worth noting that premium plans are not affected by this change at this time. 

For further details, your IT admin can review the full breakdown of this update in the Microsoft 365 Admin Center via Message center - Microsoft 365 admin center. 

With that in mind, your voice matters, and the most impactful way to advocate for a change that benefits you and other users is to submit feedback directly through the Feedback Portal. Sharing your experience through this channel helps prioritize feature requests in future updates. 

Note: As community moderators, we kindly ask for your understanding that our access to internal development details is limited. Our primary role is to guide users toward the appropriate resources and support channels. While we may not have influence over product design decisions, we will continue doing our best to support you within the scope of our responsibilities. 

Once you have submitted your feedback, feel free to share the link here so that I can upvote it to help increase its visibility. Moreover, if you are unable to submit feedback for any reason, please let me know at your convenience, and I will gladly assist by submitting it on your behalf to ensure your voice is properly captured. 

Furthermore, since other users have raised similar concerns and may not be aware of where to share their feedback, this response aims to clarify the situation and outline a clear next step. Upvoting this information can also help make it more visible to others in the community who may be facing the same issue, making it easier for them to find guidance and contribute their own feedback as well. 

Thank you once again for your time and for raising this important usability concern. If you have any further questions or need additional assistance, please do not hesitate to reach out. Wishing you a smooth rest of your day. 

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