Account Change Information

Question

My current Microsoft Learn account is linked with TCS email id and TCS credentials.
As i'm moving out of the organization, how i can change my Microsoft Learn account from TCS to Personal Email.

Answer 1

To keep using the same Microsoft Learn profile while changing from a TCS (work) account to a personal email, use the Learn profile’s login account management and linked accounts.

1. Sign in to Microsoft Learn with the existing TCS account that currently holds the certifications and training history.
2. Add the personal email as another login for the same Learn profile:
   • Follow the guidance to add login accounts to your Microsoft Learn profile so the personal email becomes an additional way to sign in to the same profile.
3. After the personal email is added and confirmed, use that personal email to sign in and verify that all certifications and training progress are visible.
4. If desired, remove the TCS/work login later, once access to the corporate account is no longer needed, so the personal email becomes the primary way to access the profile.

If there is a separate Learn profile already associated with the personal email, use the documented process to link and merge Learn profiles instead of trying to transfer content directly between unrelated profiles.

If the goal is to change the email address used for general Microsoft account sign-in (not just Learn), update the sign-in aliases for the Microsoft account by managing which email addresses can be used to sign in and setting the preferred one as primary.

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References:

• hOW can i change tha email associated with microsoft learn - Microsoft Q&A
• Need help in changing primary email address for Certification Profile - Microsoft Q&A
• What can I change on my Microsoft account?