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Microsoft Authenticator code (Microsoft Account - personal use) doesnt work for when I login to Azure portal

Gopal R 0 Reputation points
2026-05-15T19:26:12.91+00:00

Microsoft Authenticator code (Microsoft Account - personal use) doesnt work for when I login to Azure portal - I want to cancel my Developer Support subscription (which I didnt enable in the first place)

Moderator: Moved from Azure DevOps

Microsoft Security | Microsoft Entra | Microsoft Entra ID

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  1. Sridevi Machavarapu 33,210 Reputation points Microsoft External Staff Moderator
    2026-05-15T19:35:19.8333333+00:00

    Hello Gopal R,

    The issue pertains to a tenant lockout, where no other global admin in the tenant has the necessary permissions to login and make changes in your tenant.

    To resolve this, we have engaged our Data Protection team through a support ticket. They will reach out to you via email or phone to help restore access to the tenant and assist in resolving the issue.

    Was this answer helpful?

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