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Mohamed Mahmoud Helmy 0 Reputation points
2026-05-20T04:50:24.47+00:00

Hello Microsoft Support, I renewed my Microsoft Certified Trainer (MCT) successfully until 2027. However, my MCT status and profile are no longer showing in the portal. It appears that my account may have been disconnected or there is a synchronization issue. Could you please help me restore or re-associate my MCT status? Moved from: Microsoft 365 and Office | Subscription, account, billing | For education | Other

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  1. Julian Sharp 29,951 Reputation points
    2026-05-20T07:00:01.2+00:00

    You need to contact MCT Support via the email address on the MCT Portal

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