Share via

Account recovery

rzk 0 Reputation points
2026-05-23T08:11:45.6033333+00:00

I am in a situation where my microsoft account has been compromised with the email and password changed. However I am still logged into this account using the previous email on my desktop and I use it to login to my computer. I have searched every where I could to find a way to contact microsoft support but there was no where to talk to an actual human being that could help. What can I do?

Outlook | Web | Outlook.com | Account management, security, and privacy
0 comments No comments

2 answers

Sort by: Most helpful
  1. Darhyl Amizola 43,335 Reputation points Independent Advisor
    2026-05-23T17:01:24.1933333+00:00

    Hi there! I can see here that you still require further assistance. Is there anything else that I can help you with?

    Best regards,

    Darhyl

    Was this answer helpful?

    0 comments No comments

  2. Darhyl Amizola 43,335 Reputation points Independent Advisor
    2026-05-23T08:57:49.5633333+00:00

    Hey there! Nice to meet you!

    I'm sorry you are experiencing this.

    Since the security info has been replaced by the hacker, I'm afraid there is no other working method to recover the Microsoft account, and Microsoft Support cannot help either.

    Thank you for your understanding.

    Best regards,

    Darhyl

    Was this answer helpful?

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.