Forza Horizon 3 Ultimate edition DLC no longer in my library

Question

I had brought the Forza Horizon Ultimate edition on XBOX ONE and had been able to play and redownload the DLC content with no issues. I had been playing through Blizzard Island and wanted to actually start the hot wheels content. To my surprise when playing it on my Xbox and PC, all of this content was no longer accessible and was advise that I could not purchase it anymore, despite the fact that I have already paid for it with the Ultimate edition. What has happened to the content and how to have it back again. This is a serious issue if XBOX has removed my ability to play this content that I have paid for.

Answer 1

Forza Horizon 3 and its DLC (including Blizzard Mountain and Hot Wheels) have been delisted from the Microsoft Store. When a title or its add-ons are delisted, they can no longer be purchased by new customers, but existing owners normally retain access via their entitlements and licenses.

In general, access to durable add-ons (DLC) on Xbox is governed by:

• The entitlement in the Microsoft account (what was purchased/owned).
• The license the console or PC obtains at runtime via the XStore licensing APIs.
• The Xbox sharing model (Home Xbox and roaming licenses) that controls which profiles and devices can use that content.

Key behaviors relevant to this situation:

• On a Home Xbox console, anyone can use purchased digital games and durable add-ons as long as the purchasing account set that console as Home Xbox. The game must rely on the XStoreAcquireLicense APIs to determine access to DLC rather than checking only the direct entitlement of the signed-in account.
• On non‑Home consoles or PCs, a roaming license is required: the purchasing account must be signed in and online. If that account signs out, roaming licenses become invalid and the content is no longer usable by other accounts on that device.

If DLC that was previously usable has disappeared or shows as not purchasable:

• The most common causes are license/entitlement visibility or sharing issues (for example, playing on a different console/PC where the purchasing account is not set as Home Xbox or is not signed in), not a removal of existing rights.
• The correct behavior for a title is to query entitlements and licenses via the XStore APIs and honor Home Xbox and roaming license rules so that existing owners continue to have access to their DLC.

Because this scenario involves account‑specific entitlements and store-side status for a specific game, resolution requires checking the account’s purchase history and licenses and, if needed, contacting Xbox/Forza support so they can verify entitlements and restore access if something is wrong on the service side.

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References:

• Product sharing model for games
• Grant players access to add-on content