Issue with Calendly integration and creating another mailbox

Question

Hi

I have Microsoft 365 subscription and facing some technical issue in Calendly integration and want to create another mail box. But could not find any way to contact Microsoft help or request a call back which I was able to do until last year I think. I have this subscription for years now.

Answer 1

Dear @Ovayo Migration,

Good day! Welcome to Microsoft Q&A forum!

Based on your description, I understand that you’re experiencing issues with your Calendly integration and need help creating an additional mailbox in your Microsoft 365 subscription. You’ve also mentioned difficulty finding a way to contact Microsoft support or request a callback, which you were previously able to do.

To understand the situation better and provide you with the most suitable support, could you confirm the following information: 

• Are you using a personal account (e.g. @outlook.com, @hotmail.com) or a work/school account (e.g. @company.com, @edu)?
• What exact Microsoft 365 plan are you using? (e.g., Business Standard, Business Premium, etc.)
• Are you seeing any specific error messages? If possible, please provide me with a screenshot or the full text of the error message?
• In which site have you tried accessing support directly from?

Your confirmation would be very helpful in ensuring you receive the most suitable support!

If you’re able to share a bit more about your situation, I might be able to suggest some helpful next steps. 

Please understand that our initial response does not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.

Kindly let me know when there are updates or if you need further assistance. Any updates you’re able to share would be really helpful. I appreciate your time and look forward to hearing how things are going! 

Thank you for your time and patience.

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