Getting error while opening Power BI in Teams Mobile app

Question

Getting error while opening Power BI in Teams Mobile app

It says You don't have access to view this page. But it works fine in Desktop

Answer 1

Hello @Kawaljit Singh,

Thank you for reaching out and for sharing the details of your experience. I understand how confusing this can be, especially when the report works as expected on Desktop but not on the Teams mobile app.

From what I’ve observed, there are also similar reports from other users experiencing the same behavior, where Power BI content is accessible on Desktop but not through Teams Mobile. This suggests that the issue may not be isolated to your environment.

At this time, there has not yet been any official communication confirming this as a wider service incident. However, to ensure your case receives proper visibility and investigation, I would recommend asking your IT administrator to report the issue through the Microsoft 365 Admin Center.

Also, please have your IT admin open a ticket support, a Microsoft support engineer can further investigate the behavior on the backend of your tenant, including reviewing access configurations and any service-related factors that may be affecting the mobile experience.
You can share this official Microsoft article with them for guidance: Get support - Microsoft 365 admin | Microsoft Learn

For reference, you may also find that other users have shared similar experiences in the following discussion: Azure WAF

Thank you very much for your patience and cooperation. Please feel free to keep me updated, and I’ll be happy to assist further if needed.

Best regards,

---

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.