i cant share excel sheet

Question

The server couldn't complete this action. Error Code: 0x803d0014

it will not allow me to share a link to excel shared

Answer 1

Hi, I'm John! I will help you with this.

Error 0x803d0014 when sharing an Excel file is often related to a sign-in, OneDrive/SharePoint sync, or network connectivity issue.

To help narrow down the issue:

1. Is the file stored in OneDrive, SharePoint, or locally on your PC?
2. Are you using Excel desktop or Excel for the web?
3. Does the error appear when you click Share, or only when generating the link?
4. Are you signed in to Excel with your Microsoft 365 account?

---

In the meantime, try signing out of Office, restarting Excel, then signing back in. Also confirm that OneDrive is syncing normally and that you can access the file from Excel for the web.

If the issue persists, please provide more details by answering my questions.

Answer 2

Follow these steps in order, testing sharing again after each step:

1. Check SharePoint/OneDrive sharing permissions

• If the Excel file is stored in SharePoint or OneDrive, the site’s access request settings might block members from sharing.
• A site owner/admin should review and, if needed, enable sharing as described in “Change access requests settings” in the article "Unable to reach the server" error when sharing files or folders in SharePoint or OneDrive.

2. Check browser security setting (if sharing from Excel for the web)

• If using Excel for the web in Internet Explorer (or IE mode), the Do not save encrypted pages to disk option can cause sharing failures.
• In Internet Explorer: Tools → Internet Options → Advanced → Security → clear Do not save encrypted pages to disk → Apply → OK → restart the browser.

3. Check item and folder limits

• If the workbook is in a SharePoint/OneDrive folder that has 50,000 or more items (including subfolders), sharing can fail.
• Move the file to a folder with fewer items or share the file directly instead of the whole folder.

4. Check site storage

• If the SharePoint/OneDrive site is out of storage, sharing operations can fail.
• A SharePoint admin should verify and, if necessary, increase site storage limits as described in “Check the site storage” in the same article.

5. Share only a section of the workbook (Excel for the web)

• Open the workbook in Excel for the web.
• Select the sheet, range, table, or chart to share.
• Right-click and choose Link to this Sheet, Range, Table, or Chart.
• In Link settings, choose who can access (for example, People in your organization with the link) and whether they can View or Edit.
• Select Apply, then Copy, and send that link.

If the problem persists after these checks, a Microsoft 365 admin can run the Check User Access diagnostic mentioned in the SharePoint/OneDrive article to identify access-related issues.

---

References:

• "Unable to reach the server" error when sharing files or folders in SharePoint or OneDrive
• Share a section of a workbook