How to skip the "Add an email" prompt when logging into hotmail

Question

Hotmail has begun blocking my logins (despite solving silly puzzles and typing in codes from my phone), insisting I give details for another email address before allowing access to the inbox.

I am disinterested in supporting this behavior and irritated at the latest anti-user move. Can this nonsense be rolled back to be opt-in, please? Happy to move to another email platform, but I'd like to save off emails from the existing account first.

Answer 1

Hi,
This is just a step to reduce spam bots, which only appear when the IP reputation is suspicious to Microsoft's systems.

Could you please restart the router to get a fresh IP address, and verify if the problem disappears?

I’m eager to hear back and work together to find a solution.