Get Chat transcript

Question

Just finished chat and requested transcript but do not see in my email. How to get transcript?

<Moved from Office/Access>

Answer 1

Use chat history

https://support.microsoft.com/en-us/microsoft-365-copilot/how-microsoft-365-copilot-chat-history-works

You'll find your chat history in the Microsoft 365 Copilot app.

1. Go to Copilot Chat and sign in with your Microsoft 365 work or school account.
2. In Copilot Chat, find the Conversations list.
3. Select a conversation to revisit or select All conversations to see your entire chat history.
4. When you have found a conversation to revisit, select the conversation from the list.

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hth

Marcin

Answer 2

Hi @Tod Arnold

Thank you for reaching out. 

To ensure I fully understand your situation and provide the most effective assistance, I’ll need a few additional details, such as:  

Could you confirm which application you were using when this chat or meeting took place (for example, Microsoft Teams, Outlook, or another app)?

Did you request a meeting transcript during or after the session?

Are you expecting to receive the transcript via an email notification?

Any update would be appreciated.

Please understand that our initial reply may not always immediately resolve the issue. However, with your help and more detailed information, we can work together to find a solution.  

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