How to schedule for the MS azure A-900 exam?

Question

i am unable to schedule for the exam, an error message pops up when i click submit to schedule

Answer 1

Are you seeing ERROR_VUE_WIDE_BLOCK in the URL when you try and schedule the exam?

ERROR_VUE_WIDE_BLOCK is typically because your account has been blocked by Pearson Vue which normally happens because of multiple failed payments. You need to contact Pearson Vue support using the link on https://aka.ms/CertificationSupport to get the block lifted.

Answer 2

To schedule the AZ-900 (Microsoft Azure Fundamentals) exam and address the error:

1. Go to the certification pages and locate the AZ-900 exam from the exam list or via the certification overview, then open the exam/certification detail page.
2. Scroll to the Schedule exam section and select Schedule with Pearson VUE (for standard, non-academic candidates).
3. Sign in with a Microsoft Learn profile (preferably using a personal Microsoft account). If prompted, add a legal name that exactly matches the ID that will be used at the test center.
4. Complete the required contact details (address, phone, email) and click Submit to be redirected to Pearson VUE, then finish scheduling there.

If an “unexpected error” appears when clicking Submit:

1. This often indicates an issue on the Pearson VUE side, such as a block on the account (commonly due to multiple failed payment attempts) or another account-related problem.
2. Contact Pearson VUE support directly to check and clear any account block:
   • Use the Pearson VUE Microsoft contact options listed at https://home.pearsonvue.com/microsoft/contact.
3. If the error persists or seems related to the Microsoft Learn side (before reaching Pearson VUE), contact Microsoft Certification Support:
   • Use the Certification Support entry point at https://aka.ms/CertificationSupport or the help page at https://learn.microsoft.com/en-us/credentials/support/help.

After support resolves the account issue, repeat the scheduling steps and verify during checkout that the exam order and any discounts (if applicable) are correctly applied.

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References:

• Register and schedule an exam
• Our Best-Kept Secret: Remote Online Exam Proctoring (aka Online MCP Exams!)
• Exam schedule error - Microsoft Q&A
• Unexpected Error When Scheduling Exam - Microsoft Q&A
• I cant book certification exams at learn.microsoft.com - Microsoft Q&A
• AZ-900: Microsoft Azure Fundamentals. - Microsoft Q&A