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billing question

shane mcdaniel 0 Reputation points
2026-06-08T23:39:06.6966667+00:00

I have two recurring bills #G**[Moderator note: Personally Identifiable Information removed]** and #G**[Moderator note: Personally Identifiable Information removed]**. What are they for?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
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  1. Liora D 15,980 Reputation points Microsoft External Staff Moderator
    2026-06-09T09:01:54.8366667+00:00

    Dear @shane mcdaniel,

    I hope you’re having a good day.

    I’m very happy to help you with this.

    Regarding the two recurring charges, I understand you would like to know exactly what subscriptions they are associated with. To help you properly, I will submit a request to check which subscriptions these charges belong to and gather more details for you.

    For your privacy and security, I will share the results with you via private message rather than in this public thread. You can access it by checking the message section at the top of this thread.

    User's image

    Once I have the latest information, I will update you as soon as possible.

    Thank you again for your patience and cooperation.

    Wishing you a great day ahead!

    Warm regards, 

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  2. AI answer

    2026-06-08T23:39:14.2766667+00:00

    Those numbers are new commerce ("G"-series) invoice numbers, not specific products. They identify entire invoices that can contain multiple charges such as Azure plans, online services, software subscriptions, or marketplace items.

    To see exactly what each of those invoices is for, sign in to Partner Center and open the Billing workspace, then:

    1. Go to Billing overview (NCE).
    2. Select the year and currency that match the invoice.
    3. Find and select invoice [Moderator note: Personally Identifiable Information removed] in the list.
    4. Download the invoice and, if needed, the reconciliation file to see each product, subscription ID, billing period, and amount included on that invoice.

    Each invoice groups charges by product order starting on page two, so the product names and subscription details for those invoice numbers will be listed there.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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